Privacy Policy

🔐 Boteraser.com Privacy Policy

Effective Date: February 27, 2026

This Privacy Policy applies to the boteraser.com domain and its subdomains.

Definitions

“Service” means the Boteraser platform, including all software, plugins, scripts, APIs, dashboards, the boteraser.com domain and its subdomains, and all related tools, features, content, and technologies.

Overview

The Service may include a free trial. After the trial, an active subscription is required to maintain functionality.
Personal data collection on subdomains is limited to essential service operations and does not include analytics or marketing tracking.
By accessing, downloading, installing, or using the Service, you agree to be bound by this Privacy Policy and our Terms of Service.

1. Information We Collect

Personal data may include:

  • Account Information: name, email address, password, company, VAT number, address, country

  • Payment Information: billing details via secure gateways

  • Usage Data: activity logs, preferences, interactions with the Service

  • Device & Technical Information: IP address, timestamp, request, HTTP method, status code, user agent, browser type, operating system, device identifiers, screen resolution, geolocation, and other device, system, or network data necessary for operation of the Service

🔹 The term “Device & Technical Information” is intentionally broad to cover all current and future technical data collected by the Service, including plugin activity and network requests.

  • Voluntarily Provided Information: any other information you submit when contacting us or using the Service

2. How We Use Your Information

We use the information to:

  • Provide, maintain, and improve the Service

  • Process payments and manage subscriptions

  • Communicate important updates, newsletters, blog posts, or other notifications via any means, including email, telephone, and SMS

  • Monitor for security, fraud, and abuse prevention

  • Comply with legal obligations

For security purposes, we may analyze technical and network data to:

  • Detect potential security threats

  • Identify unwanted, potentially harmful, fraudulent, abusive, or automated activity

  • Provide, operate, and deliver the security functionality of the Service

  • Help protect the websites, systems, and digital environments of users

Security detections and automated actions are based on automated analysis and may occasionally incorrectly classify or restrict traffic as part of the normal operation of the Service.

3. Legal Basis for Processing (GDPR)

We process personal data in accordance with Article 6 of the GDPR based on one or more of the following legal grounds:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests (e.g., security, fraud prevention, service improvement)

  • Consent, where required by law (e.g., for non‑essential cookies)

4. California Privacy Rights (CCPA)

This section applies to residents of California, USA. Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request disclosure of the personal information we collect about you

  • Request deletion of your personal information

  • Opt out of the sale or sharing of your personal information

Boteraser does not sell personal information. Requests can be submitted via [email protected], and identity verification may be required.

5. Cookies & Tracking Technologies

  • Essential cookies are necessary for website operation

  • Non‑essential cookies (e.g., analytics) are used only with explicit consent and can be managed or withdrawn via cookie settings

  • Detailed information is available in the Cookie Policy

6. Data Sharing & Disclosure

  • Data may be shared with trusted service providers solely to operate the Service

  • Personal data is not sold

  • Disclosure may occur if required by law or to protect legal rights

7. Data Retention & Security

  • Personal data is retained only as long as necessary

  • Reasonable administrative, technical, and physical measures are implemented to protect data

  • Security reviews and assessments may be conducted regularly

8. User Rights

  • Access, correction, or deletion of personal information

  • Opt-out from marketing communications

  • Requests can be made via contact information below

9. Children’s Privacy

The Service is not directed to individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

Privacy Policy may be updated periodically. Updates will be posted with a revised Effective Date. Continued use of the Service constitutes acceptance of the updated Privacy Policy.

11. Contact

For questions about this Privacy Policy or your data, contact:

📧 Email: [email protected]
📍 Address: Vase Pelagića 15, 12000 Požarevac, Serbia
📞 Phone: +381 69 70 90 44