Privacy Policy

🔐 Boteraser.com Privacy Policy

Effective Date: March 5, 2026

This Privacy Policy applies to the boteraser.com domain and its subdomains.

Definitions

Service” means the Boteraser platform, including all software, plugins, scripts, APIs, dashboards, the boteraser.com domain and its subdomains, and all related tools, features, content, and technologies.

Overview

The Service may include a free trial. After the trial, an active subscription is required to maintain functionality.
Personal data collection on subdomains is limited to essential service operations and does not include analytics or marketing tracking.
By accessing, downloading, installing, or using the Service, you agree to be bound by this Privacy Policy and our Terms of Service.


1. Information We Collect

Personal data may include:

  • Account Information: name, email address, password, company, VAT number, address, country

  • Payment Information: billing details via secure gateways

  • Usage Data: activity logs, preferences, interactions with the Service

  • Device & Technical Information: IP address, timestamp, request, HTTP method, status code, user agent, browser type, operating system, device identifiers, screen resolution, geolocation (IP based), and other device, system, or network data necessary for operation of the Service

🔹 The category ‘Device & Technical Information’ encompasses technical telemetry and metadata necessary to identify and mitigate unwanted activity, including plugin activity logs and network request metadata required to help protect the websites, systems, and digital environments of our users.

  • Voluntarily Provided Information: any other information you submit when contacting us or using the Service


2. How We Use Your Information

We use the information to:

  • Provide, maintain, and improve the Service

  • Process payments and manage subscriptions

  • Communicate important service updates or security notifications. Marketing communications, such as newsletters or blog posts, are sent only with your explicit prior consent (opt-in).

  • Monitor for security, fraud, and abuse prevention

  • Comply with legal obligations

For security purposes, we may analyze technical and network data to:

  • Identify and mitigate unwanted activity

  • Provide, operate, and deliver the security functionality of the Service

  • Help protect the websites, systems, and digital environments of users

Security detections and actions are based on analysis and may occasionally incorrectly classify or restrict traffic as part of the normal operation of the Service.


3. Data Controller

For the purposes of applicable data protection laws, the data controller responsible for the Boteraser Service is:

Bojan Todorovski
Vase Pelagića 15
12000 Požarevac
Serbia


4. Legal Basis for Processing (GDPR)

We process personal data in accordance with Article 6 of the GDPR based on one or more of the following legal grounds:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests (e.g., security, fraud prevention, service improvement)

  • Consent, where required by law (e.g., for non‑essential cookies)


5. California Privacy Rights (CCPA)

This section applies to residents of California, USA. Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request disclosure of the personal information we collect about you

  • Request deletion of your personal information

  • Opt out of the sale or sharing of your personal information

Boteraser does not sell personal information. Requests can be submitted via [email protected], and identity verification may be required.


6. Cookies & Tracking Technologies

  • Essential cookies are necessary for website operation

  • Non‑essential cookies (e.g., analytics) are used only with explicit consent and can be managed or withdrawn via cookie settings

  • Detailed information is available in the Cookie Policy


7. Data Sharing & Disclosure

  • Data may be shared with trusted service providers solely to operate the Service

  • Personal data is not sold

  • Disclosure may occur if required by law or to protect legal rights


8. Data Retention & Security

  • Personal data is retained only as long as necessary

  • Reasonable administrative, technical, and physical measures are implemented to protect data

  • Security reviews and assessments may be conducted regularly


9. Your Privacy Rights

Regardless of your location, we provide you with the following rights regarding your personal data:

  • Access & Portability: You can request a copy of your personal data in a structured, commonly used format.

  • Correction: You can request that we update or correct inaccurate or incomplete information.

  • Deletion: You can request the erasure of your personal data, subject to certain legal exceptions.

  • Restriction & Objection: You have the right to object to, or request that we restrict, the processing of your data (e.g., for direct marketing or security analysis).

  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

  • Withdrawal of Consent: You may withdraw your consent for data processing at any time.

To exercise these rights, contact us at [email protected]. We will process your request in accordance with applicable laws (such as GDPR or CCPA) within the required legal timeframe.


10. Children’s Privacy

  • The Service is not directed to individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

  • This Privacy Policy may be updated from time to time to reflect changes in the Service, legal requirements, or business practices. Updates will be published on this page with a revised Effective Date.

  • We will notify you of any material changes to this Privacy Policy via email or through the Service. Your continued use of the Service after such notification constitutes your acknowledgment and acceptance of the revised Policy.


12. Contact

For questions about this Privacy Policy or your data, contact:

📧 Email: [email protected]
📍 Address: Vase Pelagića 15, 12000 Požarevac, Serbia
📞 Phone: +381 69 70 90 44