Refund Policy
Refund Policy β Boteraser.com π
Effective Date: June 9, 2025
This Refund Policy applies to all Boteraser services and all domains and subdomains operated by us.
Thank you for choosing Boteraser! We aim to provide a high-quality cybersecurity service that protects your websites from malicious bots. This Refund Policy explains how refunds are handled for purchases made through Paddle.com, our payment provider.
1. Payments and Billing π³
All purchases and subscriptions for Boteraser are processed securely through Paddle.com, which acts as the Merchant of Record. Paddle handles billing, invoicing, taxes, and refund processing on our behalf.
2. Refund Eligibility π
All payments can be refunded within 14 days of purchase. No exceptions.
3. How to Request a Refund π¬
To request a refund, please contact Paddle directly:
π Paddle Buyer Support: https://paddle.net
Or contact us and we will assist you:
π§ [email protected]
Please include:
Your order number
Email used during purchase
Reason for the refund request
4. Subscription Renewals π
Subscription fees are charged automatically at the start of each billing period.
You can cancel your subscription at any time to avoid future charges.
If you forgot to cancel and were billed unintentionally, you may still request a refund, subject to Paddleβs review.
5. Non-Refundable Cases β
Refunds may not be granted when:
A significant period of the subscription has already passed.
The service was used extensively before requesting a refund.
Fraudulent or abusive refund behavior is detected.
6. Contact Us π¬
If you have questions about this Refund Policy, feel free to reach out:
π§ [email protected]
Weβre here to help! π