🛡️ CVE-2025-12420
🔴 CVSS 9.8 — Critical ✅ No Known Exploit CWE-250 NVD
9.8
CVSS Score
0 Low4 Medium7 High9 Critical10

Description

A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.

Details

Severity CRITICAL
CVSS Score 9.8
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CWE CWE-250
Public Exploit ✅ No
Source NVD
Published 2026-01-12
Updated 2026-06-02
Modified 2026-01-27
Fix URL N/A

Affected Packages

Software From version Fixed in
now-assist-ai-agents 5.2.0 5.2.19
virtual-agent-api 4.0.0 4.0.4

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