🛡️ CVE-2025-13534
🟡 CVSS 6.3 — Medium ✅ No Known Exploit CWE-269 NVD
6.3
CVSS Score
0 Low4 Medium7 High9 Critical10

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

Details

Severity MEDIUM
CVSS Score 6.3
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
CWE CWE-269
Public Exploit ✅ No
Source NVD
Published 2025-12-02
Updated 2026-06-02
Modified 2025-12-04
Fix URL N/A

Affected Packages

Software From version Fixed in
wsdesk — 3.3.3

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