🛡️ CVE-2024-23794
🟡 CVSS 5.2 — Medium ✅ No Known Exploit CWE-266 NVD
5.2
CVSS Score
0 Low4 Medium7 High9 Critical10

Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x

Details

Severity MEDIUM
CVSS Score 5.2
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
CWE CWE-266
Public Exploit ✅ No
Source NVD
Published 2024-07-15
Updated 2026-06-02
Modified 2024-11-21
Fix URL N/A

Affected Packages

Software From version Fixed in
otrs 8.0.0 2024.5.2

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