🛡️ CVE-2023-5421
🟢 CVSS 3.5 — Low ✅ No Known Exploit CWE-20 NVD
3.5
CVSS Score
0 Low4 Medium7 High9 Critical10

Description

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Details

Severity LOW
CVSS Score 3.5
CVSS Vector CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
CWE CWE-20
Public Exploit ✅ No
Source NVD
Published 2023-10-16
Updated 2026-06-08
Modified 2024-11-21
Fix URL N/A

Affected Packages

Software From version Fixed in
otrs 8.0.0 8.0.37

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