Refund Policy

Refund Policy – Boteraser.com πŸš€

Effective Date: June 9, 2025

This Refund Policy applies to all Boteraser services and all domains and subdomains operated by us.

Thank you for choosing Boteraser! We aim to provide a high-quality cybersecurity service that protects your websites from malicious bots. This Refund Policy explains how refunds are handled for purchases made through Paddle.com, our payment provider.


1. Payments and Billing πŸ’³

All purchases and subscriptions for Boteraser are processed securely through Paddle.com, which acts as the Merchant of Record. Paddle handles billing, invoicing, taxes, and refund processing on our behalf.


2. Refund Eligibility πŸ”„

All payments can be refunded within 14 days of purchase. No exceptions.


3. How to Request a Refund πŸ“¬

To request a refund, please contact Paddle directly:

πŸ”— Paddle Buyer Support: https://paddle.net

Or contact us and we will assist you:

πŸ“§ [email protected]

Please include:

  • Your order number

  • Email used during purchase

  • Reason for the refund request


4. Subscription Renewals πŸ”

Subscription fees are charged automatically at the start of each billing period.
You can cancel your subscription at any time to avoid future charges.

If you forgot to cancel and were billed unintentionally, you may still request a refund, subject to Paddle’s review.


5. Non-Refundable Cases ❌

Refunds may not be granted when:

  • A significant period of the subscription has already passed.

  • The service was used extensively before requesting a refund.

  • Fraudulent or abusive refund behavior is detected.


6. Contact Us πŸ’¬

If you have questions about this Refund Policy, feel free to reach out:

πŸ“§ [email protected]

We’re here to help! 😊