🛡️ CVE-2022-31398 — helpdeskz

🟡 CVSS 4.8 — Medium ⚠️ Exploit Public CWE-79 NVD
4.8
CVSS Score
0 Low4 Medium7 High9 Critical10

Description

A cross-site scripting (XSS) vulnerability in /staff/tools/custom-fields of Helpdeskz v2.0.2 allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the email name field.

How this vulnerability can be exploited

This issue can be reached over the network, attack complexity is low, an attacker needs administrative privileges on the target. A user must be tricked into taking some action. The scope is changed, meaning a successful attack can affect components beyond the vulnerable one. Rated impact: confidentiality low, integrity low, availability none.

Weakness class

CVE-2022-31398 is classified as CWE-79: Cross-site Scripting (XSS). User-supplied data is written into a page without escaping, so attacker script runs in the browser of anyone who views it.

Affected software

CVE-2022-31398 is recorded against 1 package.

  • helpdeskz

Timeline and source

Published on 13 June 2022 and last revised on 17 June 2026. A public exploit is known to exist, which raises the urgency of patching considerably. Record sourced from NVD.

References

youtu.be
youtu.be

Details

Severity MEDIUM
CVSS Score 4.8
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
CWE CWE-79
Public Exploit ⚠️ Yes
Source NVD
Published 2022-06-13
Updated 2026-08-11
Modified 2026-06-17
Fix URL N/A

Affected Packages

Software From version Fixed in
helpdeskz — —

References

Exploit, Third Party Advisory https://youtu.be/OungdOub18c
Exploit, Third Party Advisory https://youtu.be/OungdOub18c

Similar Threats

Exploit Protection

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CVE-2022-31398 carries CVSS 4.8 Medium rating and a public exploit already exists. BotEraser checks your installation against this and other known CVE records, and blocks IPs associated with exploit activity.

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