🛡️ CVE-2023-20232 — unified-contact-center-express

🟡 CVSS 5.3 — Medium ✅ No Known Exploit CWE-20 NVD
5.3
CVSS Score
0 Low4 Medium7 High9 Critical10

Description

A vulnerability in the Tomcat implementation for Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to cause a web cache poisoning attack on an affected device.

This vulnerability is due to improper input validation of HTTP requests. An attacker could exploit this vulnerability by sending crafted HTTP requests to a specific API endpoint on the Unified CCX Finesse Portal. A successful exploit could allow the attacker to cause the internal WebProxy to redirect users to an attacker-controlled host.

How this vulnerability can be exploited

This issue can be reached over the network, attack complexity is low, an attacker needs no privileges on the target. No user interaction is required. The scope is unchanged, so the impact stays within the vulnerable component. Rated impact: confidentiality none, integrity low, availability none.

Weakness class

CVE-2023-20232 is classified as CWE-20: Improper Input Validation. The application accepts input without checking that it has the expected form, so malformed values reach code that assumes they are well formed.

Affected software

CVE-2023-20232 is recorded against 1 package.

  • unified-contact-center-express (fixed in 12.5\(1\)_su2_es05)

Timeline and source

Published on 16 August 2023 and last revised on 17 June 2026. No public exploit is currently recorded for this entry. A vendor advisory or fix has been published. Record sourced from NVD.

References

sec.cloudapps.cisco.com
sec.cloudapps.cisco.com

Details

Severity MEDIUM
CVSS Score 5.3
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
CWE CWE-20
Public Exploit ✅ No
Source NVD
Published 2023-08-16
Updated 2026-08-11
Modified 2026-06-17

Affected Packages

Software From version Fixed in
unified-contact-center-express 12.5\(1\)_su2_es05

Similar Threats

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