🛡️ CVE-2024-57726 — simplehelp

🔴 CVSS 9.9 — Critical ✅ No Known Exploit CWE-862 NVD
9.9
CVSS Score
0 Low4 Medium7 High9 Critical10

Description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

How this vulnerability can be exploited

This issue can be reached over the network, attack complexity is low, an attacker needs low-level privileges on the target. No user interaction is required. The scope is changed, meaning a successful attack can affect components beyond the vulnerable one. Rated impact: confidentiality high, integrity high, availability high.

Weakness class

CVE-2024-57726 is classified as CWE-862: Missing Authorization. No authorisation check is performed before carrying out a restricted action.

Affected software

CVE-2024-57726 is recorded against 1 package.

  • simplehelp (fixed in 5.5.8)

Timeline and source

Published on 15 January 2025 and last revised on 17 June 2026. No public exploit is currently recorded for this entry. Record sourced from NVD.

References

simple-help.com
www.horizon3.ai
www.cisa.gov
www.microsoft.com
www.trendmicro.com

Details

Severity CRITICAL
CVSS Score 9.9
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
CWE CWE-862
Public Exploit ✅ No
Source NVD
Published 2025-01-15
Updated 2026-08-11
Modified 2026-06-17
Fix URL N/A

Affected Packages

Software From version Fixed in
simplehelp — 5.5.8

Similar Threats

Exploit Protection

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