🛡️ CVE-2024-57728 — simplehelp

🟠 CVSS 7.2 — High ✅ No Known Exploit CWE-59 NVD
7.2
CVSS Score
0 Low4 Medium7 High9 Critical10

Description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

How this vulnerability can be exploited

This issue can be reached over the network, attack complexity is low, an attacker needs administrative privileges on the target. No user interaction is required. The scope is unchanged, so the impact stays within the vulnerable component. Rated impact: confidentiality high, integrity high, availability high.

Weakness class

CVE-2024-57728 is classified as CWE-59: Link Following. The software follows symbolic or hard links without verifying their target, so a planted link can redirect an operation to a sensitive file.

Affected software

CVE-2024-57728 is recorded against 1 package.

  • simplehelp (fixed in 5.5.8)

Timeline and source

Published on 15 January 2025 and last revised on 17 June 2026. No public exploit is currently recorded for this entry. Record sourced from NVD.

References

simple-help.com
www.horizon3.ai
www.cisa.gov
www.microsoft.com
www.trendmicro.com

Details

Severity HIGH
CVSS Score 7.2
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
CWE CWE-59
Public Exploit ✅ No
Source NVD
Published 2025-01-15
Updated 2026-08-11
Modified 2026-06-17
Fix URL N/A

Affected Packages

Software From version Fixed in
simplehelp — 5.5.8

Similar Threats

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